Privacy Policy
This privacy policy describes how our company collects, uses, and protects your personal information when you use our online platform. We are committed to protecting your privacy and handling your data responsibly, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
When you use our site, we may collect various types of information. This includes personal information you provide directly to us, such as your name, shipping address, billing address, and payment details when you make a purchase. We also collect information relating to your transactions and order history on our service.
We also automatically collect certain information when you visit our online platform. This includes technical data like your Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site. We also collect information about how you use our service, such as the pages you view and the actions you take.
How We Use Your Information
We use the information we collect for various purposes. The primary use is to process your orders, manage your account, and provide you with the products and services you request. This includes processing payments, arranging for shipping, and providing customer support. We also use your information to improve our online platform, develop new products, and understand how our service is used. We may also use your information for internal business purposes, such as data analysis, identifying usage trends, and determining the effectiveness of our promotional campaigns. If you have opted in, we may use your contact information to send you marketing communications about our products and services, though you can opt out at any time.
Legal Basis for Processing
Our legal basis for processing your personal data depends on the context in which we collect it. We will process your data to perform a contract with you (e.g., to process and ship your order). We may also process your data based on our legitimate business interests (e.g., to improve our site or prevent fraud), provided these interests do not override your data protection rights. In some cases, we may process your data based on your consent (e.g., for sending marketing communications), or to comply with a legal obligation.
Sharing Your Information
We may share your personal information with third parties to help us operate our service and fulfill your orders. This includes sharing information with payment processors to complete transactions, and with shipping carriers to deliver your purchases. We may also share data with service providers who assist us with website hosting, data analysis, marketing, and customer service, provided they agree to keep this information confidential and use it only for the purposes for which we disclose it to them. We will not sell your personal data. We may also disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. While we strive to protect your data, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include the right to access the personal data we hold about you, the right to request correction of inaccurate or incomplete data, the right to request erasure of your personal data under certain conditions, the right to request restriction of processing your data, the right to object to the processing of your data, the right to data portability, and the right to withdraw consent at any time where we process your data based on your consent. To exercise these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. Cookies are small data files placed on your device or computer. We use cookies to operate our site, recognize you on repeat visits, remember your preferences, and analyze how our service is being used. You can control the use of cookies through your browser settings.
Third-Party Links
Our service may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will indicate at the beginning of the policy when it was last updated. Your continued use of our service after such modifications will constitute your acknowledgment of the modified privacy policy.
Contact Us
If you have any questions about this privacy policy or our data practices, you can contact us by mail addressed to our company at our location in New Delhi.